Guide to implementing telehealth

We identified seven key stages to consider when developing a telehealth service, or improving an existing one:

  1. Collaboration and engagement

  2. Vision, goals and outcomes

  3. Service planning

  4. Technology and equipment

  5. Roles and resources

  6. Training and champions

  7. Learning and improvement

Each stage provides information and tips about how to tackle key challenges to implementing telehealth in practice. Quotes from participants of the MALT study are provided to illustrate the importance of each stage.